Return Policy

Please inspect all merchandise before washing, printing or any alterations. We cannot accept returns or exchanges that have been altered in any way.

 

All claims must be made within 5 days of receipt of goods. Return requests must be submitted by e-mail to info@amylynnusa.com. Please allow 2-3 business days to process return requests. All unapproved returns/exchanges will be refused and are subject to a 10% restocking fee. Customers will be responsible for shipping costs on all returned items that AMY LYNN is not at fault for.

 

At AMY LYNN, we stand behind our product and if any type of damage is received in an order, we will replace or refund the item(s) immediately. Any replacements will be shipped by original shipping method. Please note all claims must be made within 5 days of receipt of goods and we cannot replace or provide a refund for any item(s) that are altered in any way from its original condition.

 

It is the Buyer’s responsibility to verify that the merchandise received matches what was ordered and resolve any claims with AMY LYNN before the garments are altered. Please contact our returns department by email at info@amylynnusa.com or by phone at 415.7949783 in order to start the return authorization process.

 

Customers will be responsible for shipping costs on all returned items that are not a result of Amy Lynn’s error.

 

General Inquiries: cs@amylynnusa.com

 

Claims/Exchanges/Returns: cs@amylynnusa.com

 

Phone: 415.7949783